Questions? We Have Answers.

Find everything you need to know about booking, cancellations, service policies, and salon etiquette at Ārdeō Color Studio. Our Policies & FAQs page provides clear guidelines to ensure a seamless and luxurious salon experience. Get answers to common questions and prepare for your next appointment with confidence!

Can't find what you're looking for? Contact us directly and we'll make sure you're all set.

Do’s

For Hair Color Services

Do show up with dry hair, but don’t worry about washing it first

For Extension Services

Do make sure your hair is washed, product-free, and dry

All Services

Do wear comfortable clothing and be prepared to be pampered
Do bring images or ideas - it really helps us if you have examples of what you like
Do bring images of ideas you don't like- it can be just as important as knowing what you want
Do give yourself enough time to park and get to the salon a few minutes early
Do cancel 48 hours in advance of your appointment if needed - see our Policies for additional information on cancellations

Don’ts

Don’t wear your most lovely blouse - we are exceptional at paying attention to detail, but we want to ensure there is no room for an unintentional error.
Opaque robes are provided to all our guests.
Don’t wash your hair with hot or warm water. The more hot water you use the faster your hair color will rinse out.
Don’t forget to book your next appointment with us before you leave. We are a small boutique salon so our books fill very quickly and we want to make sure everyone who wishes to come to see us gets the opportunity.

Locate Our Studio

1621 E 6th St, Austin,

TX 78702 Suite 1104

First Floor of the Arnold Apartments

Locate us via our pink sign

contact@ardeocolorstudio.com

Tel: 512.551.3958

OPENING HOURS:

Tuesday: 10 am - 7 pm

Wed - Fri: 8 am - 7 pm

Saturday: 10 am - 6 pm

Monday and Sunday: Closed

Parking

There’s plenty of street parking within a few feet of Couture Color Studio!

To save time and money, download the Park ATX app where you’ll be able to add time or take care of the meter from the comfort of the salon chair.

We are in zone: 39735

In the Salon:

All of our Oribe products are safe for hair color and contain SPF to protect your hair further
We will always educate you on the best products and practices for your hair

At Home:

Using hair color-safe shampoo and conditioners
Use heat-protectant products when styling your hair
SPF is just as important for your hair as it is for your skin. Use products that contain SPF or cover your hair when in direct sunlight.
Washing your hair with cool water helps significantly to preserve color to ensure it lasts as long as possible

Ārdeō Health Policies

Here at Ārdeō Color Studio our guests' health and safety are our top priority. We follow the most current city and county regulations. Masks are not currently required. However, we always want our guests to feel comfortable so you are more than welcome to. We continue to regularly clean and disinfect all surfaces. We ask that if you have tested positive for COVID-19, or come in contact with someone who has tested positive, you let us know ASAP and we can reschedule your appointment for a future date. Thank you so much for your support and understanding.

Appointment and Cancellation Policy

Please call to cancel your appointment at 512-551-3958

For after-hours; please email to cancel your appointment at contact@ardeocolorstudio.com

Your appointments are very important to our team members at Ārdeō Color Studio, it is reserved especially for you, and we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request a 48-hour notice for all cancellations or you will be charged a booking fee.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. As a small, independently run business, our mission is to provide the best experience possible for all of our clients. We appreciate your understanding.

Because we know how easy it is to forget an appointment you booked months ago, we send a text confirming your appointment 7 days and also 48 hours in advance. Since the services are reserved for you personally, any appointment canceled or rescheduled without the 48-hour notice will result in a charge equal to 50% of the reserved service amount. Our policy reserves the right to require a major credit card/debit card for scheduling all appointments. We thank you in advance for respecting our time.

Female Exclusivity Policy

Ārdeō Color Studio is a woman-owned business providing services to a female-exclusive clientele.

Guarantee Policy

All of our work is 100% guaranteed. If for whatever reason you are unsatisfied with your end result we highly encourage you to reach out to us so we can work with you to address and resolve the situation to your satisfaction.

What is Ārdeō Color Studio’s Protégé Education Program?

Continued education is essential to perfecting your craft. At Ārdeō Color Studio, we value constant growth and education to help make all our stylists as successful as they are destined to be. With this sentiment in mind, we offer the Ārdeō Color Studio Protégé Education Program curriculum to all new stylists. Our program includes everything needed to be not only a skilled, reliable, and successful hair color artist but one who is trained based on Ārdeō Color Studio’s unique methodology and client service approach. An Ardeo Protégé Stylist is, by design, an exceptional artist.

Who is it for?

All new stylists who join Ardeo are required to go through our Ārdeō Color Studio Protégé Education Program. This ensures that every Ārdeō stylist is providing consistent, excellent service to our guests and feels comfortable and inspired in a collaborative environment.

How to get started?

Feel free to give us a call at (512) 551-3958, or email at contact@ardeocolorstudio.com, to learn more about our education program and possible availability.

What Color Service do I need?

Consultations are your best friend! Meeting with your stylist in person is the best way to ensure you’re receiving the exact service you need, asking any questions, and being the most confident when going into your appointment. Our Consultations are free and quick and we can get you scheduled for your official service at the same time!

What Hair Products Does Your Salon Use?

Being a hair color specialty salon it is imperative that all our hair care products are color-safe and the absolute healthiest for your hair. We are an Oribe-exclusive salon - yes, we’re also obsessed. Known for forward-thinking technology built with a passion for the finest quality, Oribe’s product aligns with our own values.

“I’ve been a hairdresser for most of my life. Hairdressing is what I do, it’s what I love.”

~ Oribe Canales ~

What Hair Color Line Do You Use?

Here at Ārdeō, we pride ourselves on being able to achieve any color service our guests want. With this in mind, ārdeō carries a number of different color lines including Goldwell, Wella, Joico, and Schwarzkopf. As leaders in our industry, we stay on top of cutting-edge trends, creative techniques, and exceptional new products,

How far in advance should I book my appointments?

We are open to walk-in consultations but there is no guarantee we’ll be able to serve you the same day. Typically, guests should expect to book 2-4 weeks in advance.

Do you provide confirmation calls?

Once you’ve booked with us you should receive an automatic confirmation text. A second confirmation text will be sent asking you to confirm your appointment 3 days before your appointment. If you haven't been confirmed prior to 48-hours before your appointment, our Coordinator will also give you a courtesy call to confirm your appointment.

Do Assistants perform services?

Yes, our Protégé Stylists assist with prep, washing, and finishing our guests. However, all Protégé Stylists are personally trained by our Master Colorist through our custom Ārdeō Protégé Education Program. All Protégé Stylist services are overseen by your Master Stylist.

Does Ārdeō Studio offer haircuts?

Ārdeō Color Studio is a color specialty salon meaning every artist in our salon is extensively trained in the art of hair color. Haircuts can be provided by our stylists ALONGSIDE a color service.

Policies